FAQ

1. What devices can Polasup headphones connect to?

Polasup headphones are compatible with most popular devices today, such as iPhones, Androids, iPads, laptops, tablets, and other Bluetooth-enabled devices.

2. What is the sound quality of Polasup headphones?

Polasup headphones deliver clear sound, strong bass, and crisp treble, providing a vivid and realistic experience for listening to music, watching movies, or making calls.

3. Do the headphones have noise cancellation?

Polasup headphones are equipped with intelligent noise cancellation technology, which helps reduce ambient noise, providing a clearer listening and calling experience, even in crowded environments.

4. How long is the battery life?

Polasup headphones can be used continuously for 4–8 hours, and with the charging case, the total usage time can reach 20–24 hours (depending on the version and usage level).

5. How long does it take to fully charge the earbuds?

The earbuds and charging case only take about 1–1.5 hours to fully charge, which is very convenient for busy people.

6. Are Polasup earbuds waterproof?

Polasup earbuds are sweat and water resistant, suitable for gym workouts, running, or everyday use.

(Note: Submerging in water or using while swimming is not recommended.)

7. Will wearing the earbuds for a long time cause ear pain?

The Polasup earbuds have a compact, snug-fitting design and are lightweight, making them comfortable to wear for extended periods without causing ear pain or discomfort.

8. Do the earbuds have a microphone for calls?

Yes. Polasup earbuds are equipped with a high-quality microphone, ensuring clear conversations and good noise filtering during calls or online meetings.

9. Does the product have a warranty?

Polasup earbuds are covered by the manufacturer's warranty according to the store's policy. If there is a manufacturing defect, you will receive a replacement or prompt support.

10. Can I return or exchange the product if I'm not satisfied?

Yes. Polasup supports exchanges/returns according to its sales policy, ensuring customer rights and peace of mind when shopping.

11. Who are Polasup headphones suitable for?

Polasup headphones are suitable for:

Daily music listeners 🎵

Online workers and students 💻

Athletes 🏃

Those who need convenient, stylish, and affordable headphones

12. Why choose Polasup headphones?

✔ Modern and stylish design
✔ High-quality sound
✔ Fast and stable connection
✔ Long-lasting battery and fast charging
✔ Affordable price